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Resolving Xbox App Problems On Windows: Tips and Tricks You Can Use!


If the Xbox app on your Windows computer has stopped working, you’re not the only one. Several Windows users have said that they have trouble downloading or opening games from the Xbox app. This annoying problem can be fixed, which is good news.

Resolving Xbox App Problems On Windows: Tips and Tricks You Can Use

In this post, we’ll show you some quick fixes that will get the Xbox app back up and running in no time.

Check Out Your Internet Connection

If your internet connection isn’t very good, you might not be able to download or start games from the Xbox app. So, before you spend time on more complicated solutions, run a quick internet speed test on your PC to see how well your connection is working. You can also try a different network connection if one is available.

Change the Time and Date On Your Computer

It might not seem like a big deal if your PC is set to the wrong date or time, but it can cause a lot of problems. In this case, it could stop the Xbox app from talking to the servers, making it impossible for you to use. You can easily avoid this by setting Windows to automatically set the correct time.

Here are the steps that you should take.

  1. Press Win + I to launch the Settings app.
  2. Select Time & language from the left pane.
  3. Click on the Date and time.
  4. Enable the toggle next to Set time automatically.

After that, restart the Xbox app and see if it still works.

If the clock still doesn’t work right after this fix, check out why the time on your Windows 10 or 11 computer is wrong for more information.

ALSO READ: How Video Games Have Changed as A Result of Technology

Sign Out Of the Xbox App and Sign Back In

Having trouble logging in to your account can also stop the Xbox app from working. One way to fix these problems is to sign out of the Xbox app and sign back in.

Click on your username in the upper left corner of the Xbox app and choose to Sign out. Then, click Sign in and put in your account information. Then try again to use the app.

Reinstall the App for Gaming Services

With Windows, the Gaming Services app makes it easy to get games from the Windows Store. If there are problems with the Gaming Services app, the Xbox app may send you to the Microsoft Store when you try to start a game or show you the error code 0x00000001.

You can reinstall the Windows Gaming Services app to see if that fixes the problem. Here are some ways to do it.

  1. Press Win + S to open the search menu.
  2. Type Windows PowerShell in the box and select Run as administrator.
  3. Select Yes when the User Account Control (UAC) prompt appears.
  4. In the console, paste the following command and press Enter to uninstall the Gaming Services app.
  5. Run the following command to open the Gaming Services app page in Microsoft Store.
  6. Click the Install button to download the app.

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To Run the Troubleshooter for Windows Store Apps

  1. Open the Start menu and click the gear icon to launch the Settings app.
  2. In the System tab, click on Troubleshoot.
  3. Select Other troubleshooters.
  4. Click the Run button next to Windows Store Apps and follow the on-screen prompts to run the troubleshooter.

How to Fix or Reset the Xbox App?

If the Windows Store Apps troubleshooter doesn’t find any problems, you can use the Settings app to try to fix the Xbox app yourself. Note that this process will wipe out all app data.

To fix the Windows app for Xbox

  1. Right-click on the Start icon or press Win + X to open the Power User menu.
  2. Select Installed apps from the list.
  3. Scroll down to locate the Xbox app on the list.
  4. Click the three-dot menu icon next to it and select Advanced options.
  5. Scroll down to the Reset section and click on Repair.

Windows will try to make the app work again. Once the process is done, you should see a checkmark next to the Repair button. If the problem keeps happening, you can use the same menu to reset the app. ​​​​​​

Check out how to fix apps and programs on Windows for similar steps if any Windows apps start to act up in the future.

Update the Xbox Application

If you haven’t updated the Xbox app in a while, you could run into problems while using it. Plus, if you use an old version of the Xbox app, you won’t be able to use the latest features. So, it’s always a good idea to turn on automatic app updates on Windows or learn how to update Windows apps manually. You can also update the Xbox app manually from the Microsoft Store.

Open Microsoft Store and use the search bar to find the Xbox app. Click the Update button to install any updates that are still needed for the Xbox app, and then try using it again.

While you’re at it, we’d also suggest you install any pending Windows updates. To do so, open the Settings app and go to the Windows Update section. Click the Check for updates button and install any system updates that your computer needs. After doing this, the Xbox app should work fine.

Stop Doing the Xbox Insider Program

If you joined the Xbox Insider Program to get early access to new games and features, it could affect how well the Xbox app works. You can leave the Xbox Insider Program and see what happens.

To stop participating in the Xbox Insider Program

  1. In the Xbox app, click your username in the top-left and select Xbox Insider Program.
  2. Switch to the Previews tab.
  3. Under Joined, select Windows Gaming.
  4. Click Manage.
  5. Click the Leave preview button.
  6. Select Continue when prompted.

How to Fix Problems With the Windows Xbox App?

If one of the above solutions worked to fix the Xbox app, you should now be able to play your favorite games again. But if none of those work, you can reinstall the Xbox app as a last resort.

Also, if the Xbox app on Windows doesn’t show notifications, you might want to fix that.

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